Accessibility

Cathouse Rock Club is located on Union Street, with a one-way approach from St. Vincent Street. Cathouse is spread over 3 floors with the cloakroom and non-binary toilets located on Level 0 (first floor landing); Level 1 and the main bar on the second floor landing; and Level 2 and the Jäger Bar located on the third floor landing. Gigs are hosted in Level 1 (second floor).

If you would like our venue’s accessibility information in an alternative or audio format, please email access@hfents.com or phone 0141 572 1120.

COVID-19 Safety Tips

Text displaying COVID-19 guidance for gigs - please do lateral flow tests regularly; scan the track and trace app on arrival; use our sanitising stations; wear masks when you are not drinking or dancing; please get vaccinated where possible.
Wheelchair Accessibility

Due to the age and structure of the building, we apologise that Cathouse Rock Club is not a wheelchair accessible venue. To reach the venue, customers must climb multiple flights of stairs (see below).

Toilets

There is no accessible toilet, however we do have a larger, more spacious cubicle in our non-binary toilets on the first floor, located opposite the cloakroom.

Seating

On the first floor we have a bar area with tables and bar stools, and lower benches running along the wall. For gig attendees, we have a raised platform to the left side of the stage where we can place chairs. If you would like us to organise seating for you, please email access@hfents.com.

Image displaying seating on Level 1 which runs between the dancefloor and the main bar
Image displaying raised platform on Level 1
18+ Gig

Strictly over 18’s. Please bring ID. Management reserve all rights.

14+ Gig

Strictly over 14’s. Under 16’s must be accompanied by an adult. Please bring ID. Management reserve all rights.

Journey
Steps To Climb

Entrance – Cloakroom

27

Image displaying stairs in Cathouse
Image displaying stairs in Cathouse

Cloakroom – Level 1

22

Image displaying stairs in Cathouse
Image displaying stairs in Cathouse
Image displaying stairs in Cathouse
Essential Companion Tickets

We aim to facilitate an equal experience for all patrons, therefore deaf and disabled patrons may be accompanied by an essential companion free of charge. If you are requesting an essential companion ticket, please email access@hfents.com at the time of booking.

 

The following forms of copied evidence makes a customer automatically eligible for an essential companion ticket:

 

– Front page of DLA / PIP
– Front page of Attendance Allowance letter
– Evidence that registered severely sight impaired
– Recognised Assistance Dog ID card
– Credability’s Access Card

 

For those who can’t provide the recommended evidence, we will review each application on a case-by-case basis.

Autism-Friendly

We are working on making Cathouse Rock Club an autism-friendly venue.  For many people, nightclubs and live music venues can be overwhelming, loud, crowded, bright and unpredictable. To minimise challenges, we welcome daytime visits to help guests familiarise their surroundings.  If a quiet place is required to help a guest unwind, please notify a steward who will take you to a private room.

 

We will soon be offering sensory bags, which can be borrowed for the event, free of charge. They will contain ear defenders/ earplugs, a stress ball and a sunflower lanyard to discreetly identify hidden disabilities to our staff. Please email access@hfents.com to reserve a bag as we will have limited numbers.

Strobe Lighting

Strobe lighting and other special effects are often used during performances. In the past we have held a Photosensitive Epilepsy Friendly club event. If you would like us to host something similar or have any questions, please email access@hfents.com.

Medical Requirements

Please notify us ahead of arrival of any medical items you require to prevent any security related concerns via access@hfents.com. Please ensure that prescription medication is in its original packaging.

Hidden Disabilities

We recognise the Hidden Disabilities Sunflower lanyard. Customers with Additional Needs/ Hidden Disabilities can wear a lanyard to discreetly make our staff aware that you may need extra support, assistance or time. If you plan on wearing a lanyard, please email access@hfents.com.

Accessibility Enquiries

Please contact access@hfents.com and we will do our best to accommodate you.